Privacy policy

Data controller

CloudServe HQ is the controller for personal data collected through cloudservehq.digital. Contact: contact@cloudservehq.digital, +8227438786, 95-9,Giseongri,Giseong-myeonUljin-gunGyeongsangbuk-doKorea.

Data we collect

When you submit a contact form or email us, we collect the name, email address, message content, and any optional fields you provide (such as assessment interest or application description). Server logs may collect technical data such as IP address, browser type, and request time.

Purpose and legal basis

We process inquiry data to respond to your request and, where relevant, to prepare a quote or engage for cloud service usage analytics work. We process site logs to maintain security and availability. Where consent is required for optional analytics cookies, we rely on that consent as described in our Cookies policy.

Retention

Inquiry messages are retained for up to 24 months unless a longer period is required for an active engagement, accounting, or legal obligation. Server logs are typically retained for up to 90 days. Engagement records are retained for the duration of the engagement and as required by Korean bookkeeping rules.

Sharing

We do not sell personal data. We may share data with service providers who host email or infrastructure on our behalf, under confidentiality obligations, or when required by law.

International transfers

If tools used to operate the site or communicate with you process data outside Korea, we take steps appropriate under applicable law to protect that data, including contractual safeguards where required.

Your rights

Subject to applicable Korean law, you may request access, correction, deletion, or restriction of personal data we hold about you, and you may object to certain processing. To exercise these rights, email contact@cloudservehq.digital. You may also lodge a complaint with the competent Korean authority.

Children

This site is directed at professional audiences. We do not knowingly collect personal data from children.

Changes

We may update this policy by posting a revised version with a new date.